Privacy Policy

DigiFace Solutions PTE LTD

Last updated: 17th January, 2026

1. Introduction

DigiFace Solutions PTE LTD (“we”, “us”, “our”) is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and purchase our products.

We comply with the Singapore Personal Data Protection Act (PDPA) and applicable international data protection laws.

By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal data:

a) Information You Provide

This includes:

• Name
  
  

• Email address
  
  

• Billing details
  
  

• Payment information (processed securely by third-party providers)
  
  

• Account login details
  
  

• Customer support communications
  
  
  

b) Information Collected Automatically

When you visit our website, we may collect:

• IP address
  
  

• Browser type
  
  

• Device information
  
  

• Pages visited
  
  

• Referring website
  
  

• Time and date of visits
  
  

This data is collected through cookies and tracking technologies.

3. How We Use Your Information

We use your information to:

• Process purchases and deliver digital products
  
  

• Provide customer support
  
  

• Manage user accounts
  
  

• Send transactional emails
  
  

• Send marketing communications (with opt-out available)
  
  

• Improve our website and services
  
  

• Run advertising and retargeting campaigns

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Operate and improve our website
  
  

• Analyze user behavior
  
  

• Deliver targeted advertising
  
  

This includes tracking tools such as:

• Meta (Facebook) Pixel
  
  

• Google Analytics
  
  

• Google Ads
  
  

You may disable cookies through your browser settings, but parts of the website may not function properly.

5. Sharing of Personal Data

We do not sell your personal data.

We may share your data with trusted third parties necessary to operate our business, including:

• Payment processors (e.g., Stripe)
  
  

• Email service providers
  
  

• Website hosting providers
  
  

• Analytics and advertising platforms
  
  
  

These providers may process data only for authorized business purposes and are required to protect your information.

6. International Data Transfers

Your personal data may be transferred to and stored on servers outside Singapore.

We take reasonable steps to ensure that overseas recipients provide a comparable level of data protection in accordance with PDPA requirements.

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes outlined in this policy
  
  

• Comply with legal and accounting obligations
  
  

When data is no longer required, it is securely deleted or anonymized.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is 100% secure.

9. Your Rights

You have the right to:

• Request access to your personal data
  
  

• Request correction of inaccurate data
  
  

• Withdraw consent for marketing communications
  
  

• Request deletion of your personal data where legally permitted
  
  

Requests may be submitted using the contact details below.

10. Children’s Privacy

Our services are not directed to individuals under 16 years of age.

We do not knowingly collect personal data from minors.

If we become aware that a minor has provided personal data, we will delete it promptly.

11. Business Transfers

If DigiFace Solutions PTE LTD is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised “Last updated” date.

Continued use of the website constitutes acceptance of any changes.

13. Contact Information

If you have questions about this Privacy Policy or your personal data, you may contact us:

DigiFace Solutions PTE LTD

Email: josh@hgconquest.com