General Terms and Conditions of Sale

DigiFace Solutions PTE LTD

1. Scope of Application

These Terms and Conditions apply to all purchases made through any website operated by DigiFace Solutions PTE LTD (“we”, “us”, “our”).

A “Customer” refers to any individual or legal entity who places an order and completes payment through our website.

By placing an order, you agree to be legally bound by these Terms.

2. Age Requirements

To purchase our products or services, you must be:

At least 16 years old to purchase digital products
At least 18 years old to purchase coaching, consulting, or live services

We do not knowingly market to minors.

If we discover that a customer does not meet these age requirements:

The order will be cancelled
Access to the product or service will be revoked
A refund will be issued where legally required

3. Orders

All orders placed on our website constitute a binding agreement.

Once payment is successfully processed, the order is considered final and confirmed.

4. Pricing

All prices are displayed in the currency shown on the checkout page and are exclusive of any applicable taxes unless stated otherwise.

We reserve the right to change prices at any time. However, the price charged will always be the price displayed at the time of purchase.

5. Payment

Payment is due in full at the time of purchase, including for pre-orders.

Payments are processed securely through third-party providers such as Stripe.

We do not store your payment details. All card information is encrypted and handled directly by the payment processor.

We are not responsible for any security breach, outage, or technical failure of third-party payment systems.

6. Delivery of Digital Products

All products and services are delivered digitally.

Delivery is deemed complete once:

Access to the digital product is granted, or
Login credentials or access links are sent to the customer

It is your responsibility to ensure your email address and account details are correct.

We are not responsible for delivery failures caused by incorrect information provided at checkout.

7. Refund Policy (Digital Products & Services)

Due to the nature of digital products and immediate access to proprietary content, all sales are final.

We do not offer refunds for:

Change of mind
Lack of results
Failure to use the product
Incompatibility with personal expectations

Refunds will only be considered in the following limited circumstances:

Duplicate charges
Proven technical failure that prevents access to the product and cannot be resolved

If a refund is approved, access to all content will be revoked.

8. Intellectual Property

All programs, guides, videos, documents, and materials are the exclusive intellectual property of DigiFace Solutions PTE LTD.

You are granted a limited, personal, non-transferable, non-commercial license to use the materials.

You may not:

Share
Copy
Resell
Distribute
Reproduce

Any part of our content without prior written consent.

9. Personal Data Protection

We collect and process personal data in accordance with the Singapore Personal Data Protection Act (PDPA).

By using our website and purchasing our products, you consent to our collection and use of your data as outlined in our Privacy Policy.

You may unsubscribe from marketing communications at any time.

10. Limitation of Liability

Our products are provided for educational and informational purposes only.

They do not constitute medical, legal, or professional advice.

To the maximum extent permitted by law:

We are not liable for indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid for the product purchased

11. Health & Exercise Disclaimer

Our products relate to physical training, mobility, and exercise.

They are provided for educational purposes only and do not constitute medical advice, diagnosis, or treatment.

You should consult a qualified healthcare professional before beginning any exercise program, especially if you have existing injuries, medical conditions, or concerns.

By purchasing and using our products, you acknowledge and agree that:

Physical exercise carries inherent risks
You voluntarily assume full responsibility for any injuries or damages arising from participation
DigiFace Solutions PTE LTD is not responsible for any injury, loss, or damage resulting from use of our content

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Singapore.

You agree that any dispute shall be subject to the exclusive jurisdiction of the courts of Singapore.

13. Company Information

DigiFace Solutions PTE LTD

Incorporated in Singapore

Registered Address:
151 Chin Swee Road #07-12 Manhattan House Singapore 169876